🔒 83ff protects your data in accordance with the LGPD — Law 13.709/2018  |  🛡️ 256-bit SSL encryption on all transactions  |  📋 Privacy Policy last updated January 2026  |  ✉️ Questions? contato@83ff.net — 24h support in Portuguese  |  🔑 Your data is never sold to third parties  |  📱 Access 83ff securely on mobile or desktop  |  🔒 83ff protects your data in accordance with the LGPD — Law 13.709/2018  |  🛡️ 256-bit SSL encryption on all transactions  |  📋 Privacy Policy last updated January 2026  |  ✉️ Questions? contato@83ff.net — 24h support in Portuguese  |  🔑 Your data is never sold to third parties  |  📱 Access 83ff securely on mobile or desktop  | 
🔒 PRIVACY POLICY — 83ff

83ff Privacy Policy – Your Data Protected in Brazil

83ff takes your privacy seriously. Here you'll find a clear, straightforward breakdown of how we collect, use, store, and protect your personal data — all in compliance with the LGPD and with a commitment to never using your information without your knowledge.

Updated: January 2026
LGPD Compliance
256-bit SSL
Brazilian Portuguese
Official Document
11 sections — estimated reading time: 7 min
Your data, our responsibility

The six principles that guide how 83ff handles the privacy of Brazilian players

LGPD Compliance

83ff operates fully in compliance with the General Data Protection Law (Lei 13.709/2018). All data processing has a defined legal basis — consent, legal obligation, or legitimate interest, as applicable in each case.

Encryption on All Transactions

Personal information and financial data — including Pix keys, card details, and bank transfer information — are transmitted and stored with 256-bit SSL encryption, the same standard used by Brazil's major banks.

Your Data Is Never Sold to Third Parties

83ff does not sell, rent, or transfer your personal data to third-party companies for marketing or any other commercial purposes. Data sharing occurs only when required by law or to operate the platform's own services.

Control in Your Hands

You can access, correct, export, or request the deletion of your data at any time through 83ff support. Your rights as a data subject are upheld in a straightforward way, free from excessive red tape.

Collect Only What's Necessary

83ff collects only the data strictly necessary to operate the platform, process payments via Pix, boleto, or card, and meet regulatory obligations. Nothing beyond what is strictly required is requested or stored.

Incident Notification

In the event of any security incident that may affect your personal data, 83ff will notify the affected users and the National Data Protection Authority (ANPD) within the legal deadlines established by the LGPD.

This document describes how 83ff collects, uses, stores, and protects your personal data. We recommend reading this document in full before creating your account. If you have any questions, please contact our support at contato@83ff.net — available 24 hours in Portuguese.

1. Who Controls Your Data

The controller of the personal data processed under this Privacy Policy is the platform 83ff, accessible at 83ff.net. For the purposes of the LGPD (Lei 13.709/2018), the controller is the entity that determines the purposes and means of processing the personal data collected during use of the platform.

To exercise any right set out in this Policy or to ask questions about how your data is handled, you can reach us directly through 83ff's official contact channel:

  • Data Protection Officer (DPO) Email: contato@83ff.net
  • Live chat: available on the 83ff platform 24 hours a day, 7 days a week
  • Support language: Brazilian Portuguese only

83ff has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and serving as the communication channel between the platform, data subjects, and the National Data Protection Authority (ANPD).

2. What Data We Collect

83ff collects only the data necessary to operate the platform, process financial transactions, and meet regulatory obligations. Data is organized into the following categories:

Registration data:

  • Full name;
  • CPF (Cadastro de Pessoa Física);
  • Date of birth;
  • Full residential address;
  • Email address;
  • Mobile phone number.

Financial and payment data:

  • Pix keys registered for deposits and withdrawals;
  • Bank details for TED transfer (bank, branch, account number);
  • Credit or debit card information — processed by a PCI-DSS certified gateway, never stored directly by 83ff;
  • Full history of deposits and withdrawals made on the platform;
  • Digital wallet account details (PicPay, Mercado Pago) provided during the payment process.

Identity verification data (KYC):

  • Government-issued ID photo (RG, CNH, or passport) — front and back;
  • Selfie with ID document to confirm account ownership;
  • Recent proof of address.

Platform usage data (collected automatically):

  • IP address and approximate location (country and state);
  • Browser type and version, and operating system;
  • Pages visited, session duration, and interactions with the interface;
  • Betting history, games played, and platform activity;
  • Cookie and similar technology data (detailed in section 8).

83ff does not collect sensitive data such as racial or ethnic origin, religious beliefs, health data, biometric identification data, or sexual orientation — categories that would receive special protection under the LGPD. The data we collect is strictly limited to what is necessary to operate an online entertainment platform.

3. How We Use Your Data

Every piece of data collected by 83ff has a specific, defined purpose. The platform does not use your information for anything beyond what is described below:

Purpose Data used
Account creation and management Name, CPF, email, date of birth, phone number
Processing deposits via Pix, boleto, card, PicPay, Mercado Pago, and TED Financial and banking data, CPF
Processing withdrawals via Pix and TED Pix key, banking details, CPF, transaction history
Identity verification (KYC) Identity documents, selfie, proof of address
Fraud and Money Laundering Prevention CPF, IP address, transaction history, usage patterns
Operational communications (confirmations, security alerts) Email, phone
Platform experience improvement and personalization Usage data, game history, preferences
Compliance with legal and regulatory obligations CPF, financial data, transaction history

83ff does not use your data for sale to external advertisers, for third-party marketing profiling, or for any purpose beyond those listed above. Promotional communications from 83ff itself — such as bonus offers, promotions tied to the Brasileirão, or new products — are sent only to users who have not opted out. You can unsubscribe at any time through your account settings or by contacting support.

4. Legal Basis for Data Processing

The LGPD requires that all personal data processing have a specific legal basis. 83ff grounds its processing activities on the following bases:

  • Contract performance: processing required to fulfill the Terms and Conditions accepted by the user — such as processing Pix deposits, processing withdrawals, and keeping the account active;
  • Consent: used for promotional communications and experience personalization beyond what is strictly operational. You may withdraw your consent at any time;
  • Compliance with a legal obligation: retention of financial and identity data as required by Brazilian legislation applicable to the financial and betting sectors;
  • Legitimate interest: analysis of security patterns for fraud prevention and platform integrity protection — always weighing 83ff's legitimate interests against users' rights;
  • Credit protection: where applicable, for financial risk analysis associated with high-value transactions.

Where the legal basis is consent, you will be informed before data collection and may withdraw your consent at any time without affecting your access to the platform's core features.

5. Sharing Data with Third Parties

83ff does not sell your personal data to no third-party company. Data sharing occurs only in the following contexts, strictly necessary for the platform to function:

  • Payment processors: financial data required to process transactions via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED. These partners operate under data processing agreements and are subject to confidentiality and security obligations equivalent to those of 83ff;
  • Game providers: live casino, slots, poker, and crash game providers receive the user's session identifier for game experience personalization — never full personal data such as CPF, address, or banking details;
  • Identity verification services (KYC): specialized partners who assist in analyzing documents submitted during the verification process, acting as data processors under specific contracts with 83ff;
  • Competent authorities: when required by court order, request from Brazilian regulatory authorities, or legal obligation. 83ff will notify the user of such requests whenever legally permitted;
  • Analytics and infrastructure services: hosting providers and platform performance analytics that access anonymized or pseudonymized data as needed for technical maintenance.

All third parties that process data on behalf of 83ff are bound by specific contractual clauses ensuring the same level of protection required by the LGPD. 83ff does not authorize any partner to use user data for their own purposes beyond what is strictly contracted.

6. Data Retention and Deletion

83ff retains your personal data for as long as necessary to fulfill the purposes described in this Policy — or for the minimum period required by Brazilian law, whichever is longer. The main retention periods are:

  • Registration and identity data: retained for the entire duration of the account and for a minimum of 5 years after closure, in accordance with financial sector regulatory requirements;
  • Financial transaction history (deposits via Pix, withdrawals, boleto, card, TED): retained for a minimum of 5 years in accordance with tax and anti-money laundering legislation;
  • Betting and game history: retained for a minimum of 3 years after account closure for audit and dispute resolution purposes;
  • Cookie and browsing data: kept for up to 13 months, depending on the cookie type (detailed in section 8).

Once the retention period expires and there is no longer a legal basis for keeping the data, 83ff carries out secure deletion or anonymization in a way that no longer allows the data subject to be identified.

Early deletion request: you may request deletion of your data at any time by contacting support. 83ff will review the request and, in cases where deletion is technically feasible without violating minimum legal retention obligations, will process it within 15 business days and notify you by email of the outcome.

7. How We Protect Your Data

83ff implements multiple layers of security to protect your personal and financial data against unauthorized access, loss, alteration, or improper disclosure:

256-bit SSL encryption

All traffic between your device and 83ff's servers is encrypted with TLS 1.3 — the current transport layer security standard, equivalent to that used by major Brazilian banks such as Itaú, Bradesco, and Nubank.

Card data processed via PCI-DSS gateway

Credit and debit card information never passes directly through 83ff's servers — it is processed by Level 1 PCI-DSS certified payment gateways, the highest standard in the payments industry.

Storage with restricted access

Sensitive personal data is stored on servers with role-based access controls — only staff with a specific operational need may view certain data categories, and all access is logged in auditable records.

Real-time anti-fraud monitoring

Automated systems monitor transactions and behavioral patterns in real time. Suspicious activity — such as login attempts from unusual IPs or atypical withdrawal patterns — is automatically blocked and the user is notified by email.

Two-factor authentication (2FA)

83ff offers optional 2FA through the account settings panel. For users who handle larger transaction amounts, enabling 2FA is strongly recommended as an additional layer of protection against unauthorized access.

Security incident notification

In the event of an incident affecting users' personal data, 83ff notifies the affected data subjects and the ANPD within the timeframes established by the LGPD — with full transparency about what happened, which data was affected, and what steps were taken.

8. Cookies and Tracking Technologies

83ff uses cookies and similar technologies to ensure the platform functions correctly, personalize the user experience, and analyze performance. Cookies are small text files stored on your device — phone, tablet, or computer — while you use the site.

The cookies used by 83ff are organized into the following categories:

You can manage your cookie preferences through the banner displayed on your first visit to the platform or through your browser settings. Disabling non-essential cookies may limit some personalization features, but it does not prevent you from using 83ff's core features — Sports Betting, casino, poker, and deposits and withdrawals via Pix.

83ff does not use third-party cookies for targeted advertising based on your behavior outside the platform. Partner cookies are limited to those necessary for integration with game providers and payment processors.

9. Your Rights as a Data Subject (LGPD)

The LGPD guarantees you, as the data subject whose personal data is processed by 83ff, the following rights — all exercisable free of charge, with a response within 15 business days:

Right of Access

Request confirmation that your data is being processed by 83ff and receive a full copy of all information stored about you, including your transaction history, bets, and registration data.

Right to Correction

Request the correction of incomplete, inaccurate, or outdated personal data — such as the name, address, phone number, or email address registered on your 83ff account.

Right to Deletion

Request the deletion of data processed on the basis of your consent. Data whose retention is required by law (such as financial history) will be kept for the minimum legal period — but you will be informed which data cannot be deleted and why.

Right to Data Portability

Request an export of your personal data in a structured, commonly used format (such as CSV or JSON), for transfer to another platform or service of your choice.

Right to Object

Object to data processing carried out on the basis of legitimate interest, especially for promotional communications from 83ff. You can opt out of receiving offers at any time in your account settings.

Right to Information on Data Sharing

Request information about which third-party entities 83ff has shared your personal data with, for what purposes, and under what conditions.

Right to Withdraw Consent

Withdraw consent given for consent-based processing, with effect from the date of withdrawal (non-retroactive). Withdrawal does not affect processing required for contract performance or compliance with a legal obligation.

To exercise any of these rights, contact 83ff support by email at contato@83ff.net or via live chat. Support is provided in Portuguese and responses are sent within 15 business days. For complex cases, this deadline may be extended by an additional 15 days, with prior notice.

You also have the right to file complaints directly with the National Data Protection Authority (ANPD) if you believe your rights as a data subject have not been properly addressed by 83ff.

10. Minors Under 18

The 83ff platform is intended exclusively for individuals aged 18 and over. 83ff does not intentionally collect, store, or process personal data from minors. The identity verification (KYC) process includes date-of-birth confirmation as an age-gating control mechanism.

If you are a parent or legal guardian and suspect that a minor has accessed or attempted to create an account on 83ff using your information or their own, please contact support immediately by email at contato@83ff.net. 83ff will take immediate steps to block access and, if any data belonging to a minor is identified in our database, it will be deleted as soon as technically feasible.

83ff recommends the use of parental control tools on devices shared with minors to prevent inadvertent access to betting and adult entertainment platforms, including 83ff.

11. Changes to This Policy and How to Contact Us

83ff may update this Privacy Policy at any time to reflect changes in legislation, the services offered, or data processing practices. Material changes — those that directly affect your rights as a data subject — will be communicated by email at least 7 days before taking effect.

The most up-to-date version of this Policy is always available at 83ff.net/privacy-policy, with the date of the last revision displayed at the top of the document. We recommend checking this page periodically to stay informed about how 83ff protects your data.

For any questions, requests, or complaints related to this Policy or to how 83ff handles your personal data, the available contact channels are:

  • Email: contato@83ff.net
  • Live chat: available directly on the 83ff platform, 24 hours a day, 7 days a week
  • Support language: Brazilian Portuguese
  • Email response time: up to 24 business hours
  • Deadline for LGPD rights requests: up to 15 business days

83ff is committed to transparency and to respecting your rights as a user and as a data subject. If you feel that any request has not been handled appropriately, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) through its official website.

Last updated: January 2026

Questions about how 83ff handles your data? Reach our team in Portuguese by email at contato@83ff.net or via live chat — available 24 hours a day, every day of the year.

Privacy Questions at 83ff

The most common data protection questions answered directly

No. 83ff does not sell, rent, or transfer your personal data to third parties for any commercial purpose. Data sharing occurs exclusively when necessary to operate the platform — such as with payment processors for Pix, boleto, card, or TED transactions — or when required by law, such as by court order. All partners who access 83ff user data are bound by specific contracts that prohibit them from using that information for any purpose beyond what is strictly contracted by the platform.

To request deletion of your data, contact 83ff support at contato@83ff.net or via the live chat available on the platform. The team will process your request within 15 business days and notify you by email of the outcome — including which data was deleted and which must be retained due to legal obligations (such as financial history, which the law requires be kept for at least 5 years). A deletion request automatically closes your account on the platform and is equivalent to an account closure with data deletion.

No. Credit and debit card data is never stored directly on 83ff's servers. When you make a deposit by card — Visa, Mastercard, or Elo — your information is processed exclusively by our PCI-DSS certified payment gateway, which meets the highest security standard in the payments industry. 83ff only receives confirmation that the transaction was approved or declined, with no access to your full card number, security code, or expiration date. If you choose to save a card for future transactions, this is managed by our partner payment gateway, not by 83ff directly.

83ff shares data with Brazilian authorities only when required by law — such as by court order, at the request of the Financial Activities Control Council (COAF) in money laundering investigations, or at the request of the Federal Revenue Service in specific cases provided for by law. In these cases, 83ff provides only the data strictly requested in the legal order. Whenever legally permitted, the user is notified of the request before any data is shared. 83ff does not proactively share data with any authority beyond the situations required by law.

The right to data portability is guaranteed by the LGPD and fully respected by 83ff. To request an export of your data, send an email to contato@83ff.net with the subject line "Data Portability Request" from the email address registered on your account. Our team will process the request within up to 15 business days and send you a structured file (in CSV or JSON format) containing your personal data, transaction history, and all other information stored about you. Once you receive your data, you may request its transfer to another betting platform or use it for any personal purpose.

READY TO GET STARTED?

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Responsible Gambling at 83ff

Protecting our users' privacy and promoting responsible gambling are part of the same core values at 83ff: respect, transparency, and genuine care for everyone who plays on our platform.

18 and older only

Identity verification is mandatory. No one under 18 is permitted to access the 83ff platform under any circumstances.

Configurable deposit limits

Set daily, weekly, or monthly deposit limits directly in your account panel. 83ff enforces these limits automatically, with no exceptions.

Temporary or permanent self-exclusion

Pause your account through 83ff's 24/7 support whenever you need — no judgment, with complete privacy and a fast response.

Support available whenever you need it

Jogadores Anônimos Brasil offers free, confidential support for anyone who feels that gambling is affecting their life. Playing should always be a conscious choice.

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